Privacy Policy

Dilipverse Innovation OPC Pvt Ltd ("Travixo", "we", "us", or "our") operates the website https://travixo.in and provides enterprise travel management software, ERP, CRM, workflow automation, and technology integration services. This Privacy Policy outlines our principles regarding the collection, handling, and protection of information obtained through our website and business communications.

1. Scope and Business Context

Travixo operates strictly as a B2B technology vendor. We do not provide consumer travel booking services, airline ticketing, or hotel reservations. The information we collect through our public website is intended solely for business-to-business communications, commercial discovery, and enterprise technology evaluation.

2. Information We Collect

• Business Inquiry Information: When you complete our "Discuss Your Requirements", "Contact", or discovery forms, we collect your full name, company name, corporate email address, business phone/WhatsApp number, primary area of interest, and project requirements.
• Technical Usage Data: Standard server logs, IP address hashes (for rate limiting and spam prevention), browser user agent strings, and page navigation patterns.
• Client Operational Data: For contracted enterprise software clients, operational data (such as booking files, supplier records, and tariffs) is governed by separate Data Processing Agreements (DPAs) and processed in isolated client database environments.

3. How We Use Information

• To respond to your inquiries and schedule technical discovery sessions.
• To evaluate your business requirements and prepare tailored software proposals.
• To maintain security, prevent automated spam submissions, and protect our infrastructure.
• To fulfill legal, regulatory, and corporate compliance obligations.

4. Client Confidentiality and Non-Disclosure

We recognize the commercial sensitivity of travel operational details, supplier rates, and pricing models. Travixo never sells, rents, or monetizes inquiry details. We do not share your contact details with external third-party advertisers.

5. Security Practices

We maintain rigorous technical and organizational measures to safeguard information against unauthorized access, loss, or disclosure, including encrypted transport (HTTPS/TLS 1.3), access controls, and restricted staff permissions.

6. Cookies and Tracking

Our website uses minimal, essential cookies for session management and basic site navigation. We do not utilize intrusive cross-site behavioral tracking networks.

7. Contact Information

For inquiries regarding this Privacy Policy or your data, please contact our data governance team: